Mooteach

Terms of Service

Last updated: 9 September 2026

1. General

The Mooteach mobile application (the "App"), the website at mooteach.com (the "Site") and related services (together with the App and the Site, the "Service") are operated by Mooteach Pty Ltd, a company registered in Queensland, Australia ("Mooteach", "we", "us" or "our"). Access to and use of the Service is subject to the following Terms of Service ("Terms"). By accessing or using any part of the Service, you represent that you have read, understood and agree to be bound by these Terms, including any future modifications made in accordance with section 20. If you do not agree to these Terms, you are not authorised to use, access or participate in the Service.

These Terms incorporate our Privacy Policy. Where the App is obtained from the Apple App Store, section 18 also applies.

2. Description of the Service

The Service allows users to access educational content and tools for learning and practising a language. Mooteach may, in its sole discretion and at any time, update, change, suspend, improve or discontinue any aspect of the Service, temporarily or permanently, subject to section 15 and to any rights you have under applicable law.

3. Eligibility

You must be at least 13 years of age, or the higher minimum age that applies in your jurisdiction, to use the Service. If you are under 18, you represent that a parent or legal guardian has reviewed and agreed to these Terms on your behalf. You represent that you have the legal capacity to enter into a binding agreement with Mooteach under the laws that apply to you.

4. Registration and account

An account is required to use the App. In connection with registering for and using the Service, you agree (i) to provide accurate, current and complete information about yourself as requested by Mooteach; (ii) to maintain the security of your account and of any credentials, devices or email accounts used to access it; (iii) to maintain and promptly update any registration information so that it remains accurate, current and complete; and (iv) to be fully responsible for all use of your account and for any actions that take place through your account, whether or not authorised by you. You must notify us promptly at hello@mooteach.com if you become aware of any unauthorised use of your account. You may not transfer your account to any other person.

5. Your representations and warranties

You represent and warrant to Mooteach that your access to and use of the Service will be in accordance with these Terms and with all applicable laws, rules and regulations of Australia and of any other relevant jurisdiction, including those regarding online conduct and acceptable content. You further represent and warrant that you are not (i) located in, organised under the laws of, or ordinarily resident in a country or territory that is the target of comprehensive economic or trade sanctions imposed by Australia, the United States or the United Nations; or (ii) identified on any list of prohibited or restricted persons maintained by any such authority, including the Australian Department of Foreign Affairs and Trade Consolidated List and the United States Treasury Department's List of Specially Designated Nationals and Blocked Persons.

6. Acceptable use

You are responsible for your use of the Service and for any use of the Service made through your account. You must not, and must not permit any third party to:

  • interfere with or disrupt the Service, or any servers or networks connected to the Service, or breach any requirement, procedure or policy of such networks;
  • access or attempt to access any account, system or data that you are not authorised to access, or probe, scan or test the vulnerability of the Service;
  • use any robot, spider, scraper, automated tool or other means to access, monitor or copy the Service or any content in it without our prior written permission;
  • manipulate, or attempt to manipulate, streaks, scores or any other progress or competitive feature of the Service, including through the use of multiple accounts;
  • circumvent, disable or interfere with any security, subscription or access-control feature of the Service;
  • impersonate any person or entity, or misrepresent your affiliation with any person or entity; or
  • use the Service in any manner that is unlawful, or that infringes the rights of Mooteach or any third party.

7. Licence to the App

Subject to these Terms, Mooteach grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable and revocable licence to download, install and use the App, in object code form only, on Apple-branded devices that you own or control, for your own personal, non-commercial language learning. You may not derive or attempt to derive the source code of all or any portion of the App, permit any third party to do so, or reverse engineer, decompile, disassemble, modify, translate or create derivative works of the App or any part of it, except to the extent that applicable law expressly permits such activity notwithstanding this restriction. Mooteach and its licensors own and retain all intellectual property rights and other rights in and to the App and any updates, modifications or corrections to it. All rights not expressly granted to you are reserved.

8. Content you submit

The Service does not currently allow you to publish content to other users. Any feedback, suggestions or other material that you send to us ("User Content") is subject to this section. You grant Mooteach a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, transferable and sublicensable licence to use, reproduce, display, distribute, adapt and create derivative works from User Content for the purpose of operating, providing, improving and promoting the Service. Feedback and suggestions may be used by Mooteach without restriction or compensation to you. You represent that you own or have secured all rights necessary to grant this licence.

You must not submit any User Content that is unlawful, defamatory, abusive, threatening, harassing, hateful, obscene or otherwise objectionable; that infringes any intellectual property, privacy, publicity or other right of any person; or that impersonates any person or entity. Mooteach may remove or alter any User Content at any time, with or without notice, in its sole discretion.

9. Subscriptions, fees and payment

Paid Service

Use of the App requires an active paid subscription. Subscriptions are offered on an auto-renewing basis and are purchased through the Apple App Store using the payment method associated with your Apple ID. The subscription term and price are displayed in the App Store at the point of purchase.

Automatic renewal

Your subscription will automatically renew at the end of each subscription period for an additional period of equal length, at the then-current price, unless you cancel it at least 24 hours before the end of the current period. Payment for the renewal is charged to your Apple ID within 24 hours before the end of the current period. You may manage or cancel your subscription at any time in the subscription settings of your Apple ID. Cancellation takes effect at the end of the current period, and you will retain access to the App until then. Deleting the App or your Mooteach account does not cancel your subscription.

Fees, taxes and price changes

You agree to pay all fees and applicable taxes incurred through your account. Prices are inclusive of applicable taxes where the App Store displays them as such. Mooteach may change the price of a subscription for future subscription periods. Where a price increase applies to an existing subscription, Apple will notify you in advance and, where required by applicable law or by Apple's policies, obtain your consent before the new price takes effect. If you do not consent, your subscription will end at the close of the current period.

Payment processing

All payments in connection with the Service are processed by Apple under Apple's own terms of service and privacy policy. Mooteach does not receive or store your payment card details and is not responsible for the acts or omissions of Apple as payment processor, including any downtime or outage of Apple's payment services.

Refunds

Because your purchase is made through the Apple App Store, refunds are administered by Apple in accordance with Apple's refund policies, and requests for refunds must be submitted to Apple. Except as required by applicable law, including the consumer guarantees described in section 15, all payments are non-refundable and no refund or credit is provided for partially used subscription periods.

10. Proprietary rights and trade marks

All content available through the Service, including lessons, phrases, text, translations, audio, images, illustrations, characters, designs, graphics, software and the selection and arrangement of them ("Service Content"), is the proprietary property of Mooteach or its licensors and is protected by the Copyright Act 1968 (Cth) and by intellectual property laws worldwide. No Service Content may be modified, copied, distributed, framed, reproduced, republished, downloaded, scraped, extracted, displayed, posted, transmitted, sold or otherwise exploited in any form or by any means, in whole or in part, other than as expressly permitted in these Terms. Without limiting the foregoing, you may not use any data mining, robots, scraping or similar data-gathering or extraction methods to obtain Service Content, and you may not use Service Content to develop, train, fine-tune or evaluate any machine-learning model, dataset or competing product.

"Mooteach", the Mooteach logo, the Mooteach mascot and all other names, marks, logos and graphics used in connection with the Service are trade marks of Mooteach Pty Ltd or their respective owners, whether or not registered. Access to and use of the Service does not grant you any right or licence to reproduce or otherwise use any Mooteach or third-party trade mark.

11. Third-party links and services

The Service may contain links to, or integrate with, third-party websites, services or content that are not owned or controlled by Mooteach, including Apple and Google services used for sign-in, payment and notifications. Mooteach does not endorse and is not responsible for any such third-party site, service or content. Your use of them is governed by their own terms and privacy policies, and these Terms and our Privacy Policy do not apply to that use. To the extent permitted by law, Mooteach is not liable, directly or indirectly, for any loss or damage arising from your use of any third-party site, service or content.

12. Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, hold and disclose personal information. By using the Service, you acknowledge that you have read the Privacy Policy.

13. Copyright complaints

Mooteach respects the intellectual property rights of others. If you believe that any material available through the Service infringes your copyright, send a written notice to hello@mooteach.com with "Copyright notice" in the subject line, containing: (i) identification of the copyrighted work you claim has been infringed; (ii) identification of the material you claim is infringing and where it appears in the Service, in enough detail for us to locate it; (iii) your name, address, telephone number and email address; (iv) a statement that you have a good faith belief that the use is not authorised by the copyright owner, its agent or the law; (v) a statement that the information in the notice is accurate and that you are the copyright owner or are authorised to act on the owner's behalf; and (vi) your physical or electronic signature. We will respond to valid notices in accordance with the Copyright Act 1968 (Cth) and other applicable law, which may include removing or disabling access to the material.

14. No representations or warranties

SUBJECT TO SECTION 15, THE SERVICE, INCLUDING ALL SERVICE CONTENT AND ANY OTHER INFORMATION, PROPERTY OR RIGHTS PROVIDED TO YOU BY MOOTEACH, IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MOOTEACH AND ITS LICENSORS MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE SERVICE, AND ALL SUCH REPRESENTATIONS AND WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, ARE EXPRESSLY DISCLAIMED. WITHOUT LIMITING THE FOREGOING, MOOTEACH DOES NOT WARRANT THAT THE SERVICE WILL BE ACCURATE, COMPLETE, RELIABLE, UNINTERRUPTED, SECURE OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY PARTICULAR LEARNING OUTCOME OR LEVEL OF LANGUAGE PROFICIENCY WILL RESULT FROM USE OF THE SERVICE. ACCESS TO THE SERVICE MAY BE UNAVAILABLE DURING PERIODS OF PEAK DEMAND, SYSTEM UPGRADES, MALFUNCTIONS OR SCHEDULED OR UNSCHEDULED MAINTENANCE, OR FOR OTHER REASONS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

15. Consumer guarantees and limitation of liability

Australian Consumer Law

Our services come with guarantees that cannot be excluded under the Australian Consumer Law in Schedule 2 of the Competition and Consumer Act 2010 (Cth) (the "ACL"). For major failures with the service, you are entitled to cancel your service contract with us and to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to be compensated for any other reasonably foreseeable loss or damage. If the failure does not amount to a major failure, you are entitled to have problems with the service rectified in a reasonable time and, if this is not done, to cancel your contract and obtain a refund for the unused portion of the contract.

Nothing in these Terms excludes, restricts or modifies any guarantee, condition, warranty, right or remedy that you have under the ACL or any other applicable law and that cannot lawfully be excluded, restricted or modified. Where a guarantee, condition or warranty is implied into these Terms by law and cannot be excluded but liability for its breach may be limited, our liability for that breach is limited, to the extent permitted by section 64A of the ACL, to the resupply of the services or the payment of the cost of having the services supplied again.

Limitation of liability

SUBJECT TO THE PARAGRAPHS ABOVE AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL MOOTEACH, ITS DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, SUPPLIERS OR LICENSORS BE LIABLE TO YOU OR TO ANY THIRD PARTY CLAIMING THROUGH YOU, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), UNDER STATUTE OR OTHERWISE, FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY LOSS OR DAMAGE ARISING OUT OF OR RELATING TO THE ACCESS TO OR USE OF, OR THE INABILITY TO ACCESS OR USE, THE SERVICE OR ANY PART OF IT, INCLUDING LOSS OF USE, LOSS OF DATA OR PROGRESS, LOSS OF PROFITS, BUSINESS INTERRUPTION, THE COST OF SUBSTITUTE SERVICES, OR DAMAGE TO ANY DEVICE OR SOFTWARE, EVEN IF MOOTEACH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE. SUBJECT TO THE PARAGRAPHS ABOVE AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MOOTEACH'S TOTAL AGGREGATE LIABILITY TO YOU OR TO ANY THIRD PARTY CLAIMING THROUGH YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, REGARDLESS OF THE FORM OF ACTION, IS LIMITED TO THE AMOUNT PAID BY YOU FOR THE SERVICE IN THE 12 MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

You acknowledge that Mooteach has set its prices and entered into these Terms in reliance on the disclaimers and limitations of liability set out in sections 14 and 15, which allocate risk between you and Mooteach and form an essential basis of the bargain between the parties.

16. Indemnity

To the extent permitted by applicable law, you agree to indemnify and hold harmless Mooteach and its directors, officers, employees, contractors, agents, licensors, successors and assigns from and against any loss, liability, claim, demand, damage or expense (including reasonable legal costs) arising out of or relating to (i) your breach of these Terms; (ii) your violation of any law or of the rights of any third party; or (iii) any User Content you submit, in each case except to the extent that the loss was caused by Mooteach's own breach, negligence or wilful misconduct.

17. Termination

You may stop using the Service and delete your account at any time by following the instructions in the App. Deleting your account does not cancel any subscription purchased through the Apple App Store; you must cancel that separately in your Apple ID subscription settings. Following deletion, your account may be restored by signing in again within 30 days, after which your account data is permanently deleted in accordance with the Privacy Policy.

Mooteach may suspend, restrict or terminate your access to all or part of the Service, with or without notice, if you breach these Terms, if we reasonably believe that your account is being used in a manner that is unlawful or harmful to the Service or to other users, if we are required to do so by law, or if we discontinue the Service. Where we terminate your access other than for your breach, and you have a remaining paid subscription period, Apple's refund policies and your rights under section 15 apply. Upon termination, all licences granted to you under these Terms end immediately. Sections 5, 8, 10, 11 and 14 to 22 survive any termination of these Terms.

18. Apple App Store terms

The following terms apply to you if you obtained the App from the Apple App Store, and prevail over any conflicting provision of these Terms to the extent of the conflict:

  • These Terms are an agreement between you and Mooteach only, and not with Apple Inc. ("Apple"). Mooteach, not Apple, is solely responsible for the App and its content.
  • The licence granted in section 7 is limited to use of the App on Apple-branded products that you own or control, as permitted by the Usage Rules set out in the Apple Media Services Terms and Conditions, except that the App may be accessed and used by other accounts associated with you via Family Sharing or volume purchasing.
  • Apple has no obligation whatsoever to furnish any maintenance or support services with respect to the App.
  • In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App to you, if any. To the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty are the sole responsibility of Mooteach.
  • Mooteach, not Apple, is responsible for addressing any claims by you or any third party relating to the App or your possession or use of the App, including (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy or similar legislation.
  • In the event of any third-party claim that the App or your possession and use of the App infringes that third party's intellectual property rights, Mooteach, not Apple, is solely responsible for the investigation, defence, settlement and discharge of such claim.
  • You represent and warrant that you are not located in a country that is subject to a U.S. Government embargo or that has been designated by the U.S. Government as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
  • You must comply with applicable third-party terms of agreement when using the App.
  • Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of these Terms Apple will have the right, and will be deemed to have accepted the right, to enforce these Terms against you as a third-party beneficiary.

19. Governing law, jurisdiction and disputes

These Terms are governed by and construed in accordance with the laws in force in the State of Queensland, Australia, excluding any conflict-of-laws principles that would result in the application of the laws of another jurisdiction. Subject to the paragraph below, each party submits to the non-exclusive jurisdiction of the courts of Queensland and the Commonwealth of Australia, and of the courts competent to hear appeals from them, for all proceedings arising out of or relating to these Terms or the Service.

If you are a consumer and the law of your country of residence gives you mandatory rights, including the right to bring proceedings in the courts of that country, nothing in these Terms affects those rights. These Terms do not require you to arbitrate any dispute, and do not restrict your ability to participate in any representative or class proceeding available to you under applicable law.

Before commencing any proceeding, you agree to first contact us at hello@mooteach.com describing the dispute and the relief sought, and both parties agree to attempt in good faith to resolve the dispute informally for a period of 30 days from the date of that notice. Either party may seek urgent injunctive or interlocutory relief from a court at any time.

20. Changes to these Terms

Mooteach may amend these Terms from time to time. If we make a material change, we will notify you at least 14 days before the change takes effect by notice in the App or by email to the address associated with your account, and we will update the "Last updated" date at the top of this page. Any revision becomes effective on the date stated in the notice. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms. If you do not agree to a revision, you must stop using the Service and cancel your subscription before the effective date, and you may be entitled to a refund of any prepaid, unused portion of your subscription under section 15 or Apple's refund policies.

21. Notices

Notices to Mooteach under these Terms must be sent by email to hello@mooteach.com. Notices to you may be given by email to the address associated with your account, by notice within the App, or by posting on the Site, and are deemed received when sent or posted. You are responsible for keeping the email address on your account current.

22. General

  • Entire agreement. These Terms, together with the Privacy Policy and any additional terms expressly incorporated by reference, constitute the entire agreement between you and Mooteach concerning the Service and supersede all prior agreements and understandings relating to that subject matter.
  • Severability. If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.
  • Waiver. A failure or delay by either party to exercise any right or remedy under these Terms does not operate as a waiver of that right or remedy, and a waiver in one instance does not waive any subsequent breach.
  • Assignment. You may not assign or transfer these Terms or any rights under them without our prior written consent. Mooteach may assign or transfer these Terms, in whole or in part, without restriction, including to a successor in connection with a merger, acquisition or sale of assets. These Terms bind and benefit the parties and their respective successors and permitted assigns.
  • Force majeure. Mooteach is not liable for any failure or delay in performance caused by events beyond its reasonable control, including acts of God, natural disasters, epidemics, war, terrorism, civil unrest, labour disputes, governmental action, or failures of the internet, telecommunications, power or third-party services.
  • No third-party rights. Except as provided in section 18, nothing in these Terms confers any right or benefit on any person other than you and Mooteach.
  • Language. These Terms are written in English. If they are translated into another language and there is a conflict, the English version prevails.
  • California residents. Under California Civil Code section 1789.3, California residents may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.
  • Headings. Section headings are for convenience only and do not affect interpretation.

23. Contact

Questions about these Terms may be directed to Mooteach Pty Ltd at hello@mooteach.com.